This Privacy Policy regulates how we use, store and protect your personal information. This Privacy Policy is an integral part of our Terms. All capitalised terms used in this Privacy Policy have the similar meaning ascribed to them in the Terms unless otherwise stated herein. By using Our Website in any way or by buying from us, you agree to be bound by this Privacy Policy.

1. Your Privacy Matters

• We are committed to protecting your privacy. We will only collect and use your personal information as described in this policy unless you consent to do otherwise or where permitted or required by law.

• In this policy, "personal information" refers to any information that identifies you as an individual or could reasonably be used to identify you.

• This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

• We may update this Privacy Policy at any time without notice. We will post any changes on Our Website, so please check back periodically.

2. Your Personal Information

The personal information we may collect from you includes, but is not limited to:

• Contact Information: Provide your full name, email address, and phone number.

• Individual Preferences: Your preferences for using our services.

• Financial Information: Information about your financial situation, including credit card details.

• Personal Interests: Information about your hobbies, interests, and other relevant details.

• Location Data: Your location may be collected through your device or IP address.

• Sensitive Information:  Sensitive information such as your religious or political beliefs (collected only with your explicit consent).

• Online Activity: Your browsing behaviour, interests, and social interactions on our website and other online platforms.

• Technical Information: Data collected automatically by our software, such as your IP address, cookies, device specifications, and browsing history.

• Service Experience: Information about your experience using our services.

• Third-Party Information: Contact details of other individuals, which you should only provide with their consent.

• Other Information: Any other personal information you directly provide to us or that is required to deliver our services.

3. Sensitive Information

• We will only collect sensitive information, such as details about your religious or political beliefs, with your explicit consent, including instances where you have voluntarily provided this information. If you choose to share such sensitive information with us in response to a request on Our Website, we will use it solely for the purposes stated on Our Website and will only share it with our trusted third parties as outlined on Our Website or in this Privacy Policy.

4. Collection of Personal Information

We will only collect your personal information with your consent, as outlined in this Privacy Policy, or when legally permitted to do so. We will only collect personal information that you provide to us in accordance with this policy or that we receive lawfully from third parties.

Active Information Collection

We may collect your personal information if you:

1. Previously provided us with your information, either directly or through a third party, before this Privacy Policy came into effect.

2. Purchase products or services through Our Website.

3. Subscribe to alerts, news, newsletters, updates, or media releases about our products or services.

4. Complete and submit any forms on Our Website.

5. Communicate with other users on Our Website.

6. Contact us directly, whether in person, by mail, phone, social media, or through our website's contact form.

7. Participate in offers, promotions, or marketing activities.

8. Interact with Our Website for a specific purpose.

9. Browse or interact with Our Website generally.

Why We Collect Information

We request personal information to provide you with services, content, marketing materials, and information about our products, services, offers, and events that may interest you. You are not obligated to provide this information, but doing so may limit our ability to offer certain content, services, or promotional opportunities.

We may also obtain your personal information from legitimate third-party sources, such as list brokers, social media platforms, and other data providers, when it is lawful to do so and/or you have given them permission to share your information.

Passive Information Gathering:

• We might collect information regarding visitors to our website, such as location, date, time, duration of visits, and often-accessed pages. This data is typically not connected to individual identities. By accessing our website through links in our emails or in general, you consent to the gathering of this information, if considered personal.

• Certain data can be passively collected using technologies like Unique Device Identifiers (UDIs), cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, and clickstream). Under the Privacy Act 1988 (Cth), this information might be deemed anonymous or personal.

• Your Internet browser automatically transmits some anonymous or personal information to our website while you browse. This includes the URL of the preceding website, your Internet Protocol (IP) address, UDI (if applicable), and your device's browser version.

• Our website might also collect anonymous or personal details from your device through cookies and Internet tags or web beacons. You can configure your browser to notify you when a cookie is being sent or to reject cookies altogether. However, this may limit certain website features and services. Cookies and other technical methods may involve information transmission directly to us or to authorized third parties collecting data on our behalf.

• We might use passively collected anonymous or personal information to enhance our website for visitors and customers, customize it based on preferences, compile and analyze statistics and trends, and generally manage and improve our website for your use.

• By accessing our website, you consent to the collection, compilation, and utilization of data about you in this manner.

5. Eligibility

• The collection of personal information is neither intended for, nor directed to, persons who are under the age of eighteen (18) years old. Persons under age eighteen (18) may only use Our Website with the involvement and consent of a parent or legal guardian.

6. Purpose for collection, use and disclosure of personal information

Personal data will be gathered, stored, utilized, and disclosed for the following primary reasons, either jointly or separately:

• To fulfil its original collection purpose (as outlined in this Privacy Policy).

• To keep Our Website functional, including giving you information about its content and handling e-commerce transactions.

• To send you technical, administrative, or legal notices, regardless of their importance to Our Website.

• To carry out responsibilities associated with any transactions made on Our Website.

• To inform you about your transactions, content, and services, provide direct marketing materials, events, special offers, contests, and promotions in person and through various channels, including mail, phone, and any other form of electronic, emerging, digital, or traditional communication channel.

• To preserve our relationship with you.

• To give you Services.

• To give you mail and electronic newsletters (e-newsletters).

• To address inquiries, complaints, and complaint handling.

• To improve Services, Our Website, and system administration.

• To compile statistical data for marketing analysis and conduct market research.

• To share personal data with our promotional partners and other trustworthy third parties in the manner specified below.

• To the degree allowed by law, for any other purpose we may deem reasonably necessary in the given circumstances.

7. Protection of Personal Information

• We are committed to protecting the privacy of your personal information. Without your permission, your information will not be used or shared for purposes other than those outlined in this Privacy Policy or allowed by law.

• Data entry, database management, promotions, product and service alerts, data analysis, marketing assistance, search results and links (including paid listings and links), and customer service are some of the exceptions to this rule (the "Service Providers"). Service Providers must keep your personal information confidential and can only use it for their designated tasks, not for their direct marketing purposes.

• We may share your personal information with our employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors as necessary for the purposes outlined in this Privacy Policy.

• We reserve the right to use or share any information, including personal information, to comply with laws, regulations, or legal requests, protect our or the public's rights or property, maintain our Website's integrity, fulfill your requests, or assist in law enforcement or public safety investigations.

8. Storage and Security of Personal Information

• We will take reasonable steps to keep your personal information, including your credit card details, secure. The information will be stored on secure servers in controlled facilities. Our selected data storage providers may perform this service, and in some cases, the facilities may be overseas or operated by cloud computing.

• The transmission and exchange of information is at your own risk. We cannot guarantee the security of any information you transmit to us or receive from us. Although we have measures in place to protect against unauthorized disclosures, we cannot assure you that your personal information will never be disclosed in a manner inconsistent with this Privacy Policy.

9. Links to Other Websites

• Our website may include links to other organizations' websites that interest you. Including these links does not mean that we endorse or validate the content of those third-party websites. These linked websites have their privacy practices, and you should review their policies, practices, or statements directly on their websites. We hold no responsibility and do not accept any liability for the actions of organizations linked to our website.

10. Access and Correction to Your Personal Information

• You can view your personal information stored in our database. To do so, email our privacy officer at the address on Our Website. A small administrative fee may be charged for this service. Please allow 30 days for your request to be processed.

• In some situations outlined in the Privacy Act 1988 (Cth), we may refuse to provide you with the information we have about you.

11. Data Retention

• We retain your personal information for as long as is necessary or your account is active or as needed to provide you with services on Our Website. If you no longer want us to use your personal information to provide you with services, you may close your account. However, we may retain and use your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreement.We store your personal information until it's no longer required, your account is no longer active, or we're done providing you with our website's services. You can close your account if you want us to stop using your personal information for our services. However, we might still need to keep and use your data to follow the law, resolve issues, and make sure our agreement is observed.

12. Sale of Company

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be disclosed to our advisors and any potential buyers or their advisors. This information may be transferred as part of the transaction. However, your personal information will continue to be protected by the terms of this Privacy Policy.

13. Changing and Deleting Information we have about you

• Information on the database may be deleted upon request to our privacy officer via email (details on Our Website).

• Allow 30 days for processing.

• We will process your request, provided that it does not interfere with our obligations under this Privacy Policy or violate any law.

• We may consider taking reasonable steps to delete the information in our discretion.

• Deletion of information may prevent us from providing you with certain transactions, content, services, product information, promotions, competitions, or events.

• We are not responsible for removing your personal information from third-party lists previously provided with your information in accordance with this Privacy Policy.

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